Carris Health - Rice Memorial Hospital Receives HFMA’s 2017 MAP Certificate of Recognition in Revenue Cycle Achievement

Published in News Author: Carris Health
Carris Health - Rice Memorial Hospital was one of five hospitals nationwide awarded the Healthcare Financial Management Association’s (HFMA) MAP Certificate of Recognition in Revenue Cycle Achievement. This national award recognizes organizations that have demonstrated positive financial performance across MAP Keys—HFMA’s industry-standard revenue cycle key performance metrics in patient access, pre-billing, claims, account resolution, and financial management.

Recipients have shown a commitment to improving revenue cycle performance and contributing to the financial success of their respective organizations. The recognition means Rice Memorial Hospital has achieved superior revenue cycle performance, as evidenced by meeting industry-standard performance benchmarks, implementing a patient-centered approach to revenue cycle, and attaining outstanding levels of patient satisfaction.

“I am very pleased with the significant progress that our staff has made to improve the quality of Rice’s Accounts Receivable. We have consistently produced excellent quantitative metrics in terms of Days in A/R and now this is a testament to our staff in improving the quality of A/R. This is a tribute to Jackie Hinderks, Rice’s Director of Revenue Cycle, in her leadership and to the staff for their excellent work. On behalf of the Carris Health - Rice Memorial Hospital organization and administration, I am very proud of our staff in achieving this accomplishment,” said Bill Fenske, Carris Health - Rice Memorial Hospital Chief Financial Officer.

Alongside Carris Health - Rice Memorial Hospital, the other individual hospital recipients were Legacy Meridian Park Medical Center in Oregon, St. John’s Medical Center in Wyoming, Wentworth-Douglass Hospital in New Hampshire, and Berkeley Medical Center in West Virginia. To learn more about HFMA’s MAP Certificate of Revenue Cycle Achievement and the industry’s top honor, the MAP Award for High Performance in Revenue Cycle, visit