Dear Friends and Neighbors,

CentraCare and Carris Health care givers have been working around the clock for more than 20 months to care for you, your families and friends during COVID. We are committed to caring for every Minnesotan who needs us, and nothing will prevent us from doing so – even during these never-seen-before times.

The challenge of providing this level of care is that our hospital beds are often full. ERs in all of our hospitals are packed. And our clinical teams are exhausted. Early in the pandemic, our community stepped up in amazing ways to helps us. We ask that you again join us in fighting this pandemic together.

How can you help?

  • Please get your COVID vaccines and booster shots. They are proven safe and effective in reducing COVID illness, keeping people out of the hospital, and preventing death.
  • If your situation is not an emergency, please use other care options, including:
  • If this is a medical emergency, call 9-1-1, or visit the ER.

Together, we can do this. Thank you for your support.

Ken Holmen, MD
President and CEO

Carris Health Updates Visitor Policy for Hospitals and Clinics; Offering Outdoor Visits at Long-term Care Facilities

Published in News

Author: Staff

As the number of COVID-19 cases and hospitalizations decrease in Central, Southwest and West Central Minnesota, CentraCare and Carris Health have updated the visitor policy at all facilities. The policy continues to protect our patients and staff from the transmission of COVID-19 while also keeping in mind the emotional wellbeing of our patients and their loved ones.

Starting Monday, June 29, CentraCare and Carris Health hospitals will allow one healthy adult visitor for a patient’s entire length of stay at the hospital. Visitor hours will occur between 7 a.m. and 7 p.m. daily for hospital settings. For pediatric inpatient and neonatal intensive care units, two parents/legal guardians will be permitted. For critically unstable and end-of-life patients, two adult visitors may visit per day. At this time, Inpatient Mental Health is still under a no visitors allowed restriction.

Clergy also will be allowed to visit hospital patients.

At CentraCare and Carris Health clinics and procedural patient care areas, one adult visitor at a time will be allowed per patient.

Visitors entering CentraCare and Carris Health facilities must use designated entrances and will be screened for COVID-19. Please do not visit a patient if you have any symptoms of illness or have been exposed to someone who is ill. Visitors will not be admitted if they are symptomatic.

Visitors are required to wear a mask at all times while in our facility. We encourage you to bring your own mask, but we will provide one if necessary.

At CentraCare and Carris Health long-term care facilities, we understand the physical separation of elders from their families and loved ones has been one of the most painful aspects of this pandemic. But the COVID-19 risks continue to be high for older adults.

Following Minnesota Department of Health (MDH) guidelines, our long-term care facilities now offer outdoor visits and expanded window visits – weather permitting. Visitation of residents inside our buildings is still prohibited, for now, per guidance from MDH.

We are eager to help safely reunite families through outdoor visitation with social distancing, masking, and other precautions in place. Families who wish to visit should contact their loved one's long-term care facility to set up an appointment and to receive specific instructions in order to visit.

The visitor policy for CentraCare and Carris Health hospitals, clinics and long-term care facilities is reassessed on a daily basis and it is subject to change at any time.